Shipping policy

 

If you are having problems at checkout or have any questions about shipping, you can contact us at orders@store.archisource.org or via our Instagram

Please note the Ideas Pocketbook 2025 will ship from 18th August 2025. The Digital version will also be available from 18th August 2025.

General Notes:

Shipping is calculated at checkout (per item). We have discounted the rates wherever possible to make our items more accessible.

The publications are produced in and shipped from the UK. Before receiving your goods, you may have to pay VAT, Customs Duty or Excise Duties and this is your responsibility. Archisource is not responsible and will not reimburse any additional duties or taxes imposed on the goods delivered to you. 

Unfortunately due to regional sanctions we are currently not able to accept any orders from Russia.

 

Digital Publications:

Digital versions are available to download immediately from the order confirmation page. The download link expires 3 days after you place your order. You are limited to 2 downloads per digital item.

Please note that the name and email used to place your order will be stamped on the PDF at download.

 

Physical Publications:

Due to shipping limits, a maximum of only three books may be purchased per order. Shipping rates will be calculated at checkout.

We aim to dispatch orders within 3-5 working days. All orders are sent using a tracked service. Shipping times vary on the provider, our aims are below:

  • UK delivery aim: 2-3 working days (from the dispatch date)
  • Europe delivery aim (following dispatch): 10-14 working days
  • Worldwide delivery aim (following dispatch): 14-24 working days

    Please note the times stated above are an estimate only and not a guarantee.

    You will be notified when your order has been shipped with the tracking information. Please regularly check the tracking information to help a smooth delivery process.

     

    Our Shipping Zones:

    UK: Free Tracked UK Shipping

    We are providing free shipping to UK customers.

    This zone comprises of England, Scotland, Wales and Northern Ireland. The zone also includes: Isle of Man, Guernsey and Jersey.

    Europe: Tracked International Shipping

    This zone comprises the following countries:

    Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Kazakhstan, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, Kyrgyzstan, Tajikistan, Turkmenistan, Uzbekistan, Vatican City

    Rest of World: Special-Tracked International Shipping

    Unfortunately due to our chosen shipping provider, orders to several countries are not able to be tracked. We are therefore using an alternative, and more expensive, provider for these orders. These countries are: Pakistan and South Africa.

    Rest of World: Tracked International Shipping

    All other countries, unless mentioned in the exclusions below, will be charged at a flat Worldwide rate for tracked shipping.

    Rest of World: No Shipping at this time

    Unfortunately at this time, due to increased shipping rates, we are no longer able to ship our books to several countries, listed below. We are very sorry that we cannot ship to these countries and continue to assess our options to change this in the future. However, digital versions may still be available.

    Brunei, Iraq, Kuwait, Laos, Mongolia, Myanmar (Burma), Nepal, Oman, Qatar, Vietnam, Yemen, Benin, Botswana, Cape Verde, Central African Republic, Comoros, Egypt, Eswatini, Gabon, Ghana, Kenya, Lesotho, Madagascar, Malawi, Mali, Mauritius, Morocco, Mozambique, Namibia, Nigeria, Rwanda, South Sudan, Sudan, Tanzania, Zimbabwe, Dominican Republic, Nicaragua, St. Lucia, Colombia, Paraguay, Peru, Fiji, Mexico, Bahrain, Philippines

     

    Tax and Duties:

    The publications are produced in and shipped from the UK. Before receiving your goods, you may have to pay VAT, Customs Duty or Excise Duties and this is your responsibility. Archisource is not responsible and will not reimburse any additional duties or taxes imposed on the goods delivered to you.